Privacy Policy

Last updated: 11/09/2025

Envisage Threads Private Limited (“we”, “us”, “our”) values your privacy. This Privacy Policy explains how we collect, use, share, store, and protect your personal data when you use our website https://envisagethreads.com/ (the “Site”), and your rights under applicable laws in India.

1. Scope & Applicability

• This policy applies to all users (“you”, “your”) of the Site, including visitors, customers, registered users.
• This policy applies to digital personal data as defined under the DPDP Act, 2023.
• If you are under 18 years old, you should use the Site only with the involvement/consent of a parent or legal guardian.

2. Definitions

• Personal Data / Digital Personal Data: Any data about an individual who is identifiable by or in relation to such data.
• Sensitive Personal Data: As applicable under law; includes certain categories that need extra protection.
• Data Fiduciary: We decide the purpose and means of processing your data.
• Consent: Free, informed, specific, unambiguous, and given by a clear affirmative action. You can withdraw consent anytime.

3. What Personal Data We Collect

Depending on your interaction with the Site, we may collect the following:

4. How We Use Your Data (Purposes)

We use your personal data for:

• Providing, processing, and fulfilling your orders; shipping, invoicing, payment, customer support
• Maintaining your account with us
• Improving, personalising, and optimizing the Site (including content, layout, features)
• Sending transactional notifications (order confirmations, shipping status, updates)
• If you opt in, marketing communications about new products, offers, newsletters
• Fraud prevention, security, to comply with legal obligations

5. Legal Basis for Processing

Under DPDP Act / applicable Indian laws, we rely on one or more of these bases:

• Your consent (for marketing, cookies, preferences)
• For performance of a contract (delivering the goods/services you requested)
• For compliance with law / legal obligations
• For our legitimate interests (but only when such processing does not override your rights)

6. Sharing / Disclosure of Data

We may share your personal data with:

• Our trusted third-party service providers (e.g. payment gateways, logistic/shipping partners, email & marketing platforms, hosting providers) to fulfil purposes listed above
• Law enforcement, regulators, government authorities if required by law or court order
• Business partners or affiliates in case of mergers, acquisitions, or sale of assets, with proper safeguards

We will ensure that any third parties we share data with comply with applicable legal protections and confidentiality/security obligations.

7. Cookies & Tracking Technologies

• We use cookies and other tracking technologies (e.g. web beacons, local storage) to collect usage data.
• Some cookies are essential for the Site to function (e.g., login, cart). Others are optional (e.g. analytics, advertising).
• You may opt out of non-essential cookies via browser settings or our cookie consent mechanism.

8. Data Retention

• We will retain your personal data only as long as necessary for the purposes for which it was collected, or to comply with legal, accounting, audit requirements.
• After it is no longer needed, we will securely delete or anonymise the data.

9. Security

• We implement reasonable security measures (technical, physical, organisational) to protect your personal data from unauthorised access, disclosure, alteration, or destruction.
• Despite our best efforts, no security measure is perfect or impenetrable. We cannot guarantee absolute security, but we strive to protect your data.

10. Rights of Users (Data Principals)

Under the DPDP Act and related Indian laws, you have certain rights:

• Right to access your personal data
• Right to correction / update inaccurate or incomplete data
• Right to erasure / deletion of data (when it is no longer necessary, or you withdraw consent, subject to legal obligations)
• Right to withdraw consent at any time, especially for optional processing
• Right to opt out of direct marketing or profiling
• Right to lodge a complaint with the competent authority (e.g. Data Protection Board of India, once operational) if you believe your rights are violated

11. Cross-Border Data Transfer

• If we transfer your data outside India (to our service providers / affiliates etc.), we will ensure adequate safeguards are in place, such as data transfer agreements, ensuring the country has adequate protection or other legally acceptable mechanisms.
• We will inform you when such transfers occur (or at least via this policy).

12. Children’s Data

• We do not knowingly collect personal data from children under 18 without parental / guardian consent.
• If a parent or guardian discovers that their child has provided us with personal data without consent, they may contact us to have that data deleted.

13. Data Breach & Notifications

• In case of any data breach that is likely to cause harm, we will notify affected users and authorities as required under Indian law.
• We will take steps to mitigate damages, investigate, and prevent recurrence.

14. Changes to This Policy

• We may modify or update this Privacy Policy from time to time.
• Changes will be posted on this page with a new “Last updated” date.
• Continued use of the Site after changes constitute acceptance of the updated policy.

15. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, you can contact us:

Envisage Threads Private Limited
Office Address: H-No. 1A, Jagat Colony, Bhiwani, Haryana, 127021, India (envisagethreads.com)
Email: info@envisagethreads.com (envisagethreads.com)
Phone: +91-9588125679 (envisagethreads.com)